Refund Policy
Last updated: 8 June 2026When you can return an item
If the product does not work, arrives damaged, or does not do what we described on the website, get in touch. We will look into the problem and, where appropriate, refund you or replace the product in line with the terms of this policy.
The returns process
Always contact us before returning anything. Once we confirm, we will send you instructions on how to ship the product back to us. The product may need to be returned in its original packaging.
To start a return, email us at leksogelekva40@gmail.com. Once we confirm, we will send you the return instructions.
Products sent back without prior agreement will not be accepted.
Damage or mistakes
Check the product as soon as your order arrives. If you receive a damaged, faulty or incorrect item, contact us immediately and we will put it right.
Refunds
Once we have received and inspected the return, we will let you know whether the refund has been approved. If it is, you will be refunded to the same payment method you paid with, usually within about 10 working days.
If more than 15 working days have passed since approval and you still have not been refunded, email us at leksogelekva40@gmail.com.
Contact
For any question about returns: leksogelekva40@gmail.com
